Delivery & Shipping

AUSTRALIA:

All orders are delivered free of charge via Australia Post Express.

Each shipment is trackable to your delivery destination and is usually dispatched within 1-3 days after your order is received.

If an item needs to be ordered from a supplier, delivery may take an extra couple of days.

We will provide your tracking number on a confirmation e-mail once your goods have been dispatched. You can track your parcel via the Australia Post Tracking link below

Australia Post Tracking

SIGNATURE ON DELIVERY REQUIRED

All parcels require a signature on delivery*, so if you are not at home, we recommend you provide an address where you can be located during business hours. If the signing/delivery attempt is unsuccessful, the courier will leave a calling a card to inform you of the nearest post office from where you can collect your parcel.

* If you cannot collect your parcel and are happy to have your parcel left at your house, simply tick the “Authority To Leave Without A Signature” check box at the Delivery stage of the checkout.  We do not take responsibility for incorrect address details and cannot be held responsible for a missing parcel if our tracking indicates that the parcel has been delivered.  

-- oOo--

INTERNATIONAL:

Overseas Orders will be sent via Registered International Post and can be tracked via your country’s postal system. A Signature on Delivery will be required in some countries.

A 50% Discount on international shipping cost applies to orders over AU$150

DESTINATION ORDERS OVER AU$150 ORDERS UNDER AU$150 DELIVERY TIME
New Zealand $ 9.95 $19.95   2-5 Days
UK/USA/Canada $14.95 $29.95 4-10 Days
Asia/Pacific $14.95 $29.95 4-10 Days
Rest of the World $24.95 $49.95 4-10 Days

DUTIES & CUSTOMS

All prices are in Australian Dollars. Charges for customs or duties are not normally required, but please check with your local authority to confirm if you are in any doubt, as we do not cover this unlikely expense. Refunds are not provided if the customer chooses not to accept the parcel.